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Shipping Policy

Important, have to read before you place the order

  1. Before you pay, please read the following terms carefully
  2. (1) The price of the order only includes the goods and the delivery fee. It does not include the customs duties or other taxation of the country in which the buyer is located. (The customs duties required for the purchased goods need to be paid by themselves).
  3. (2) The weight of the goods is the estimated weight, not the actual weight. If the actual shipping cost exceeds your shipping cost, we will send you an email confirmation. You need to confirm within 48 hours whether to pay the insufficient shipping cost.
  4. (3) With batteries, products with magnets, we reserve the right to change the delivery method without informing you.
  5. (4) non-product quality problems, we do not support the return or replacement.
  6. (5) About shipping:
             Uniform goods delivered by the seller to the ETB's warehouse. (1-5 days).
             The ETB delivers to you through the delivery method of your choice.
             (If you purchased the time in China, especially the double 11, double 12 Shopping Festival, the logistics is slow, please be patient.)
  7.   
  8.  (6) can not reject the package for any reason, reject the package is equivalent to giving up the refund, if the quality of the goods, the return of the cost paid by us.
  9. We do not hold any responsibility for packages lost or damage goods during shipment to you.
  10. Kindly ensure the product you have order,we do not hold any responsibility due to misleading or misunderstanding of product technical information/descriptions.
  11. If a package does get seized or is held, we will try to resend the package once at costumer expense. If the second attempt is unsuccessful, we will bear no further responsibility. Thus, the customer is responsible for knowing all shipping regulations in their own country. We have not yet had a case where two shipments to the same customer have been seized buy customs. We’re sorry, but we can not issue refunds for seized shipments.
  12. We can not be responsible for any customs restrictions, tariffs, or other regulations that may apply in your countries. If package is stopped by customs, we encourage you to speak with your customs office, due to circumstances outside of our control.
  13. Although we will ship any products you order to the address you provide, but forbidden item(s) are strictly not shipped by IamTao, such as liquid, drugs, DVDs, weapons etc. If you shipped such items without telling us, you will be responsible for all losses and legal issues.
  14. Please place your order ONLY if you agree to all the terms above.